Great customer service, easy to communicate with when questions arose.
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.
I've been renting all my life cause I never thought owning a home was a reality for me. I had no idea how easy and affordable the process could be. My only regret is that I didn't come to Veterans United sooner. I would highly recommend to my fellow veterans to pursue buying a home with Veterans United.
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Emmett is awesome and easy to deal with
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
Veterans United made the entire process easy and quick. They knew exactly what to do and when to do it and made the whole sale streamlined and easy to understand.
Efficient
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Fast and responsive. Reached out to me first, got the ball rolling, when problems happened they were clear with what happened. Everything went smoothly.
The process was made easy and painless
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
