Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

388

Total Customer Reviews

99.7%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
316
4
69
3
0
2
2
1
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 388 reviews

5 out of 5 Stars
Would Recommend

Kimberly Heinen and her team are at the top of their game and should be your first choice when shopping for a new home mortgage, as they have been for my wife and I through several home mortgages over the years. They are true professionals who will not only meet, but exceed your expectations while making the whole process seamless and painless.

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

everything was great will return

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

This was the easiest process by far compared to any other home we’ve purchased. They make it very simple, easy, and stress free. They also have the best customer service and communication I have experienced with other lenders.

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

The first time I started using VU I got an agent through the site. Did not go well. The second tome I got a local VU agent and it went beautifully. As with anything depends o who you work with but I will say that Veterans United does a good job in ensuring the VA items get taken care of and the buying process is smooth.

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Veterans United is well worth the time spent in the buying home experience

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Veteran's United was amazing, I'm the type of person that doesn't like to sit too long trying to figure out what is going on, but Danielle Genz and Mike King made things so simple and easy. Danielle was very knowledgeable which meant little questions for me, and when I did ask questions she knew the answer right away. She made the process so easy and quick and that's why I would recommend Veteran's United home loans anyday. Thank you team!

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Very impressed with the quick service. Staff was very competent.

Senior Loan Officer: Danielle Genz

NMLS# 400570

Ready to see for yourself?

Experience first-hand why 316 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Michael King also assisted us in getting our home refinanced. He did a great job.

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

I was always kept in the loop with daily emails and text letting me know the progress we were making. Kim would guide me in the right direction on how to meet all the time lines. Well done!

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

The entire staff was amazing to work with. We greatly appreciate all of their help to get our dream home

Branch Manager: Kimberly F. Heinen

NMLS# 389166

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Between my realtor Bree and the VA specialist Kim, my dreams have come true!! Thank You So Much!!

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

Ready to see for yourself?

Experience first-hand why 316 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Highly recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Veterans United worked with me to get the lowest possible interest rates available. If needed in the future, I'll definitely use VU again.

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

I came to Veterans United via a referral from my real estate agent. The loan specialist made everything happen. Thank you so much!

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

This was our first time buying a home without using a realtor. Veterans United, and Danielle Genz in particular, made this a completely painless process from start to finish. We were provided with easy to follow, step by step instructions for all required documents and the online tools were a big help as well. Moreover, whenever we had a question, Danielle was fast to provide answers, or explain a process we didn't understand. Thank you very much....Veterans United is 110% recommended!

Senior Loan Officer: Danielle Genz

NMLS# 400570

More Reviews

See all 388 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top