Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

349

Total Customer Reviews

99.7%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
281
4
65
3
0
2
2
1
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 349 reviews

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

What more can I say. Everything was top shelf!
Could not possibly do more. Thank you so very much!

Senior Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

My experience with Veterans United was OUTSTANDING!! I never imagined buying my first home would be that easy. The staff members were amazing they answered every question I had along the way and they explained to me how each step of the home buying process works so i was never unsure as to what was happening. Kimberly Heinen and Michael King were so helpful from their knowledge of the home buying process and the options available to their outstanding communication with everybody involved with the loan. I would recommend Veterans United to anyone who is looking to buy or sell a real estate property!!!

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

We had a very good experience with Veterans United. They were most helpful, pleasant, and very interested in assisting us... Could not ask for a better service...

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

I highly recommend working with this company. I have nothing but positive reviews. Ms Genz in particular was my loan specialist, and I cannot help but say she did a fantastic job. Thank you all so much for helping my family and myself throughout this journey!

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Danielle was amazing to work with - she answered texts from us even while she was on vacation and we really felt like we were a priority to her. She made the entire process as stress-free as possible and I would recommend her (and Veterans United) to anybody! I appreciate that they are a local company, with people in the office that I can speak to in person if I have questions, instead of trying to navigate a phone system and speak to someone on the phone who doesn't know the area.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

We have been completely satisfied with our experience with Veterans United because they have helped us even when we didn't know what was happening or how to deal with the computer. They are real pros at Service and we are very satisfied with the fine service and help we received. Thank you all so very much for all you have done for us.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Ask for Danielle Genz!

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

From the very start of the process, we knew we had the best team to get us thru.

Branch Manager: Kimberly Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

They walk you through every aspect of your purchase experience and they don't mind answer any questions you have, even if you feel frustrated at times with the process of purchasing a home

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

I can't say enough about how lucky we were to have such a professional Johnny on the spot team that helped us with our home purchasing process. You guys do a great job!

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

I've had Kim working with me through many years and she is just the best. She keeps you informed through everything and will help you out with whatever bumps in the road you encounter. Shes become one of the family through the whole process!

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Danielle made everything go smoothly. She answered all our questions.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

They will work to get you through the loan progress from start to finish. They do not give up in doing everything it takes to get you to closing and after if need be. I would highly recommend Veteran United to everyone. My experience with them was a great one.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

More Reviews

See all 349 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top