Skip to Content
Contact your local Veterans United office in Mountain Home, Idaho

Whether you have questions about your loan options, need help with your account, or are ready to start your home ownership journey, we’re here to serve you. (208) 580-0051

Contact Information

  • Phone (208) 580-0051
  • E-Mail kheinen@vu.com
  • Location 2390 American Legion Boulevard, Suite 3
    Mountain Home, ID 83647
  • Hours Mon. -- Fri.: 9 a.m. -- 5 p.m.
    Closed Saturday and Sunday
  • Community Facebook

Meet the Team at Veterans United in Mountain Home, Idaho

Kim Heinen

Branch Manager

NMLS #389166

Email Kim

Kim Heinen is the Branch Manager for Veterans United Home Loans in Mountain Home, Idaho. Kim has been in the mortgage industry for more than 17 years, and she’s been in the Mountain Home area for the more than 20 years. Kim loves her job and the folks she works with, and she goes the extra mile to offer VA Loan education to her deserving veteran homebuyers. Her husband served 22 years in the U.S. Air Force, and in 2006, Kim was named Honorary Commander for the Mountain Home Air Force Base 366th Civil Engineer Squadron – something she’s proud of! When she’s not at work, she’s soaking in the natural hot springs.

Liz Velsini

Account Manager

NMLS #1175493

Email Liz

Elizabeth L’Huillier is an account manager at Veterans United Home Loans. She’s been in the mortgage industry for 12 years and held positions in loan originating, sales and builder finance roles. While she’s originally from upper Michigan, Elizabeth has spent the past 25 years in the Mountain Home area. She loves her job and loves to help people in her community achieve their dreams of owning a home. Elizabeth promises to work hard on her customers’ files and make the process as easy as possible for them. Outside of work, Elizabeth enjoys spending time cooking, crafting and playing with her two daughters and two dogs.

Danielle Genz

Loan Officer

NMLS #400570

Email Danielle

Danielle has worked in the mortgage industry for over four years and is committed to maintaining proactive communication throughout the entire loan process. She works tirelessly for each of her clients and is proud to be able to help them accomplish the rewarding goal of homeownership. Danielle has a special affinity for helping veterans accomplish that goal. From personal experience with a husband who served in the United States Air Force, she can easily relate and understand the unique pressures and struggles veterans face. She approaches each client with the same respect and caring nature she would hope her family would receive. Danielle is passionate about living life to its fullest and loves spending time outdoors with her husband, two children and two dogs.

Shannan Bates

loan specialist

NMLS #NMLS #30013

Email Shannan

Shannan Bate is a loan specialist at Veterans United Home Loans. Shannan has been in the mortgage industry for three years and has lived in the Mountain Home area for the past 50 years. Shannan’s father served in the U.S. Air Force, and her military ties give her a special appreciation for her military homebuyers. Additionally, she prides herself on the ability to deliver professional service and be a trustworthy homebuying partner. Outside of work, Shannan enjoys riding her motorcycle, boating and staying active – both physically and mentally!

Speak with a Home Loan Specialist today
- or visit us at -
2390 American Legion Boulevard, Suite 3 , Mountain Home, ID 83647
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.