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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,293 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,293 reviews from Tennessee

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5 out of 5 Stars

For my first time home buying experience my entire team was fantastic! Communication was amazing with a text, call or email every step of the way plus occasional check ins.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

From the start, they as a team made me feel comfortable with the whole process. I read many reviews. I was terrified of the process as a result. Veterans United put my fears to rest. They made me feel like they were actually on my side. Kudos to their professionalism and top notch customer service.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

From the beginning Daren Bodine and the entire Veterans United Team was on the ball. What might have been unclear became crystal clear as you get the guidance and encouragement that you need as buyer/purchaser. You will be surprised how fast you are closing on a new home with the keys in your hands! You can trust Daren and Veterans United Home Loans to anticipate what you need, step by step, to get on day by day with the buying process.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

This was my first time buying a house so there was a lot I just didn’t know. Zach and his team made themselves available to answer all my questions and took time to explain the process step by step. They really looked out for me and made the home buying process a breeze! I’d also like to give a shout out to Ashley as well for taking good care of us. She was always kind, courteous and professional.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Veterans United Home Loans is absolutely the most Professional and Caring group of people that I've worked with since I was on Active Duty from 16 July 1968 to 1 August 1994. TOP NOTCH!!!! It has been an absolute pleasure and honor to work with Justin Menard and His Professional Team!!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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5 out of 5 Stars

Everyone was very nice and courteous. Always there when I had questions and needed them.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Kenzie Tree and the Veterans United team were absolutely exceptional, providing the best possible support throughout my first home-buying experience. They expertly guided me through every step of the process, ensuring I secured a much-needed home for my mother and me.Kenzie Tree was particularly remarkable; she maintained an unwavering positive attitude and never let me feel discouraged, even when obstacles arose. She kept the "train rolling" efficiently all the way to the closing date. To top it all off, we closed right before Christmas, which was the most incredible holiday gift. I couldn't be happier with their outstanding service.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I’ve used Veterans United twice, both times were handled with extreme care, and no pressure was ever added. Heather, Matthew, and Jennifer were definitely the best agents you could ever want! Will definitely recommend them to any veterans in the future. 10/10

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars

Very knowledgeable and friendly.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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Experience first-hand why 354,609 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

The website is informative and great for keeping the borrower up to date in the process. The team is accessible. The first person to contact me, Chris Rohr, stayed with me throughout the process. He provided a warm transfer for any of his team mates I came in contact with.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Karol Hart, my loan officer, and Jonathon, my dedicated Home Buying Concierge, were outstanding representatives from Veterans United. Their guidance and professionalism made this my most rewarding loan experience.I also want to praise Amanda, Karol Hart's assistant, who acted as the loan processor on my file. She worked tirelessly to help me understand complex documents, providing clear, professional explanations and a personal touch that made me comfortable.I highly recommend Veterans United, especially Karol Hart (loan officer), Amanda (loan processor), and Jonathon (Home Buying Concierge), as their loan company and representatives to help experienced and new home buyers navigate the home-buying process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

My team at VU were extremely helpful from start finish. From helping me repair my credit for approval, all the way to closing and getting utilities connected. I could not have asked for a better team.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

4.5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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