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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,658 reviews
568 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,658 unfiltered reviews

Starting on Page 368 of 15,089. Return to Page 1

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Sheldon and his team at Veterans United were absolutely incredible! They made the entire process unbelievably smooth and stress-free from start to finish. Their professionalism, communication, and attention to detail were second to none.
What truly set them apart, though, was the personal touch—they sent our family a customized care package that even included thoughtful items for our three dogs and our cat! That level of care and personalization shows how much they genuinely value their clients and their families.
I can’t thank Sheldon and his team enough for making this such a positive and memorable experience. If you’re looking for a team that truly goes above and beyond for veterans and their families, look no further than Veterans United!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

I want to thank all staff at veterans united. Thank you!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Photo submission from James C.

Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

They are all very helpful.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

They kept there promise to lower our interest rate and they did in 10 months.
Excellent Job.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Very easy to use especially to log in to check status of Home process !

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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Experience first-hand why 360,028 homeowners give us a perfect score!

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5 out of 5 Stars

This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

I have no no problem with Veterans United Service. If I call and I leave a message someone always calls me back. Answers any questions I might have. Customer service is outstanding.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Kathleen T.

Quick, easy, and smooth process, which is just the way I like it. I have no complaints.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

Ready to see for yourself?

Experience first-hand why 360,028 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Allways ontop of the Tasks! Great to work with! Highly recommended!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

The team was amazing, always on top of things and answered all my question

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Jamie has always been exceptional and very easy to communicate with all our concern. She’s been
very helpfull from our first property purchase ( 2 yrs ago ) and til our 2nd one( current) .

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Jimmy and his team were absolutely wonderful throughout this process. As a first time home buyer they answered all of my questions and were ever so patient with me when I wanted to really understand what was happening.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Sam and Alexis did. a great job

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Everything went smoothly. I wasn't able to communicate much with my load officer team due to my crazy work schedule, but even like that they answered my questions whenever I messaged them.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

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