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Mountain Home, Idaho Reviews

Unedited and unfiltered reviews from Veterans and military families

552

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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Working with Veterans United Home Loans has been very satisfactory and pleasant. I've contacted other home loans companies and always felt like I "sold" to work with their company. Not so with Veterans United Home Loans. My phone calls were always returned quickly and my questions answered. I would highly recommend Veterans United Home Loans to any veteran.

5 out of 5 Stars
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2 out of 5 Stars

Information was purposefully being withheld until I started to pull teeth to get help.

Response from Veterans United

Hi Colton, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.

5 out of 5 Stars
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Our experience with Veteran's Untied was great! This was our first home purchase, the Veteran's United website is so user friendly and made the application process easy. We were a little uneasy going into the process and felt like a lot was going over our heads. Our loan officer Danielle, was absolutely amazing! She was very prompt in answering all of our questions. Danielle cleared everything up, had so much patience with us and made us both feel more confident in our purchase.

5 out of 5 Stars
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5 out of 5 Stars
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I have used Veterans United Home Loans three times since 2009. I won't go anywhere else. Very helpfull and Caring group. Danielle Genz has been my Rep all three times so ask for her!

5 out of 5 Stars
Would Recommend

Don't waste you time with other lenders! Veterans United will not disappoint.
I had done my due diligence and applied with three different mortgage lenders, one being my current lender and Veterans United simple streamline system and ease of application by far exceeded them all. Our loan specialist Danielle Genz was incredible to work with, we highly recommend both!Rachel & Kris Knott

5 out of 5 Stars
Would Recommend

I would recommend Veterans United, the entire refinance process went very smoothly, and we were able to close quickly, with our new lower rate.

5 out of 5 Stars
Would Recommend

This is my second time working with Danielle and I will send everyone who is looking to buy or refinance to her! She makes it so easy

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5 out of 5 Stars
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Well I seen a squirrel, gotta go. Your company is awesome by the way.

5 out of 5 Stars
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Danielle Is great. She will be by your side the whole time. She help us buy our house and than 9 months later help us refinance our house at a lower rate. I am in my mild 60’s and she know my husband is a disabled veterans. She wanted to be sure I am able to keep my house if he were to pass. Thank you Danielle.

5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 552 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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