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Mountain Home, ID Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
583 reviews
660 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 583 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars

My wife and I had a great experience going through this company. I'm in the military and have had issues with other lending companies (even ones that say they work great with the military) in the past due to military requirements. This company was not phased by it and handled all of the curve balls excellent.

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5 out of 5 Stars

Working with Veterans United Home Loans has been very satisfactory and pleasant. I've contacted other home loans companies and always felt like I "sold" to work with their company. Not so with Veterans United Home Loans. My phone calls were always returned quickly and my questions answered. I would highly recommend Veterans United Home Loans to any veteran.

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2 out of 5 Stars

Information was purposefully being withheld until I started to pull teeth to get help.

Response from Veterans United

Hi Colton, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.

5 out of 5 Stars
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5 out of 5 Stars

Our experience with Veteran's Untied was great! This was our first home purchase, the Veteran's United website is so user friendly and made the application process easy. We were a little uneasy going into the process and felt like a lot was going over our heads. Our loan officer Danielle, was absolutely amazing! She was very prompt in answering all of our questions. Danielle cleared everything up, had so much patience with us and made us both feel more confident in our purchase.

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5 out of 5 Stars

I have used Veterans United Home Loans three times since 2009. I won't go anywhere else. Very helpfull and Caring group. Danielle Genz has been my Rep all three times so ask for her!

5 out of 5 Stars

Don't waste you time with other lenders! Veterans United will not disappoint.
I had done my due diligence and applied with three different mortgage lenders, one being my current lender and Veterans United simple streamline system and ease of application by far exceeded them all. Our loan specialist Danielle Genz was incredible to work with, we highly recommend both!Rachel & Kris Knott

5 out of 5 Stars

I would recommend Veterans United, the entire refinance process went very smoothly, and we were able to close quickly, with our new lower rate.

5 out of 5 Stars

This is my second time working with Danielle and I will send everyone who is looking to buy or refinance to her! She makes it so easy

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