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Mountain Home, Idaho Reviews

Unedited and unfiltered reviews from Veterans and military families

578

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 578 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Kim and the rest of the staff were amazing! Everyone was very friendly, knowledgable and helpful throughout the whole process.

5 out of 5 Stars
Would Recommend

Don't think we could have done this without VU, Had another home mortgage company told us there was no way. VU SAID YES

5 out of 5 Stars
Would Recommend

Kim Heinen and her staff were the best Mortgage processors I have ever worked with, making the process transparent and very easy. She communicated frequently and kept us informed...could not ask for better service, anywhere.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kim was wonderful and always made time to answer my questions.

4.5 out of 5 Stars
Would Recommend

Mrs. Genz was very professional and was extremely helpful throughout the loan process

4.5 out of 5 Stars
Would Recommend

Outstanding service and an outstanding team of professionals. The only criticism I have is it seemed like I was always filling out more forms. But, that may have been my expectations. This is the reason why I gave a "9" rather than a "10".

4 out of 5 Stars
Would Recommend

All the staff was very accommodating. My only complaint is that the appraisal took longer than it should have, but I know this is based on the type of loan I took out and the appraiser associated with that loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Danielle was great to work with, one of the best!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our experience was excellent. Our loan specialist did everything in her power to assist us through the entire process.

5 out of 5 Stars
Would Recommend

Very informative and considerate of buyer.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would definitely recommend VU Home Loans, in particular Danielle Genz, for making my home-buying experience simple and straight-forward. The support and guidance I received on the process definitely eased a lot of my concerns.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Danielle Ganz, of Mt Home, ID office, went above and beyond to ensure we were taken care of during our loan processes. Because of her I have recommended VUHL to several of my vet friends

5 out of 5 Stars
Would Recommend

The loan application went very smoothly. This is the 4th time I have bought a home, and this loan process has been the best ever.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kim and her staff do a Great Job!!

4.5 out of 5 Stars
Would Recommend

The loan process was quick and fairly painless.

4.5 out of 5 Stars
Would Recommend

Every question or concern I had was answered promptly and I always felt comfortable. Very friendly and professional.

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 578 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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