Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Kim worked diligently with me to get my loan through....very through and guided me through the process with great finess.
The team at Veteran's United were easy to work with and made the purchasing a house procedure headache free. They (Kim and Liz) were always available to answer any questions or concerns that came up. Communication between myself and the company was o
All the staff at your Mountain Home location were great! Super friendly and always willing to help out. By far some of the best customer service I have seen.
My wife and I have nothing but praise for the team at Veterans United Home Loans.
This was by far the best house buying experience I have had so far.
VU staff was extremely friendly, professional and knowledgeable about all aspects of the home loan process. Always there to answer any and all questions we had.
My VA Loan experience was very easy and comfortable. The Mountain Home Idaho team are the best.
Kim and the rest of the staff were amazing! Everyone was very friendly, knowledgable and helpful throughout the whole process.
Don't think we could have done this without VU, Had another home mortgage company told us there was no way. VU SAID YES
Kim Heinen and her staff were the best Mortgage processors I have ever worked with, making the process transparent and very easy. She communicated frequently and kept us informed...could not ask for better service, anywhere.
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Kim was wonderful and always made time to answer my questions.
Mrs. Genz was very professional and was extremely helpful throughout the loan process
Outstanding service and an outstanding team of professionals. The only criticism I have is it seemed like I was always filling out more forms. But, that may have been my expectations. This is the reason why I gave a "9" rather than a "10".
All the staff was very accommodating. My only complaint is that the appraisal took longer than it should have, but I know this is based on the type of loan I took out and the appraiser associated with that loan.
Danielle was great to work with, one of the best!
