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Mountain Home, ID Reviews

Mountain Home, ID Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
586 reviews
910 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 586 unfiltered reviews

Starting on Page 13 of 20. Return to Page 1

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars

Deal with a local person, online account reps do not seem to have the same motivation for good customer service.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

My parents have used them and I recommended Kim to a coworker who was looking to buy as well.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Very personal an excellent service. My husband is very private about his personal affairs and Kim and her staff did outstanding handling this transaction as a private affair.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

Ready to see for yourself?

Experience first-hand why 486 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Good, sincere organizations are hard to find in todays world. These guys are it. I am an office manager and I have assembled an all star team. These guys rival it. I am very critical of other customer service organizations but I have nothing but positive things to say about Kim and her team.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

For someone that has a hard time understanding they made the process for me much easier to comprehend.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

Ready to see for yourself?

Experience first-hand why 486 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

Some of the automated emails for disclosures are confusing, and we had trouble with the docusign application a couple times.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars

Could not have had a better experience anywhere else.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

It is much better to have an expert when it comes to a VA loan.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Every one at veterans united are very nice & have a cheerful attitude they make you feel like a friend instead of a client.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Our loan officer was great! Awesome experience

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

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See all 586 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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