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Mountain Home, ID Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
583 reviews
831 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 583 unfiltered reviews

Starting on Page 14 of 20. Return to Page 1

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Kim made our experience as smooth as could be. My wife had some lingering credit issues and Kim was able to put her at ease and find a way for the process to move forward.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars

The entire staff was very friendly and understanding. We had a slight issue with probate that they felt just as bad as I did but guided me through to a solution.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Kim and staff are wonderful always on top of things

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

Ready to see for yourself?

Experience first-hand why 484 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Danielle and Kim were amazing! They helped us through a very stressful time and made the loan process a lot smoother and less of a hassle compared to the first company that we were with. We thank you very much !

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

My loan officer very quick to respond to my every question:

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

Ready to see for yourself?

Experience first-hand why 484 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Kim and her team were awesome! They worked so hard to make my dream come true.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Through the whole process our loan officer has been professional, forthright, and helpful.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

It was outstanding experience and very st ease experience.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Danielle Genz went above and beyond to help us thru this process.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

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See all 583 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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