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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,308 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,308 unfiltered reviews

Starting on Page 5 of 15,177. Return to Page 1

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Everyone that closed with us were amazing and top notch. Answered all questions. Worked overtime and extra hard to get us in our home.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Very easy process with people more than happy to help.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3 out of 5 Stars

It started out great but just got more and more stressful and felt more difficult to get answers/communication. Things ended up getting confused and we struggled to find who to speak with and what next steps were. At the end, things felt rushed and chaotic. It felt as though we were constantly having to validate ourselves throughout the process and a lot of tedious work that we have never had to prove before...this was our third time buying a home and the process seemed much more convoluted than before.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

great service start to finish....

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Could not be more satisfied with how prompt, professional, and down to earth Tim and his team have been through the entire home loan approval process.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

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5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

What a great team, superb communication and outstanding service to the customer. Everything was clearly written, and if not it was explained fully.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars

Everything went great with the team. The only thing from being a 10 was that I usually had to ask for a status. Everyone was polite and helpful when I called but I had to call to find out any information.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

This team was amazing from day 1 to post closing! Absolutely amazing people and everyone had my best interest in mind at all times! Thanks

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Mr. Wes Dyer was wonderful. I was not properly knowledgeable about this process. Mr. Wes was keep guiding me through this and made all of that happen. I really appreciate it. Thank you so much.
And I also thank entire team of Veterans United for this to happen.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Nick was an amazing Loan Officer! We couldn’t ask for better! We were referred to veterans United by our daughter and veterans United was exactly the great company my daughter said it was! Nick took care of us from start to finish! And we were not the easiest to deal with. lol

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

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Experience first-hand why 362,328 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Ryan and his team were very helpful and communicative!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Tim, Travis, and Taylor is the best team I’ve ever had on my side when purchasing my home! Outstanding people that went above and beyond for my family. I can’t thank them enough.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Matt and the entire VU staff assisted with every step. Whether the communication was text, call, or through the app, the process could not have gone any smoother.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Rob’s Team at Veterans United is absolutely the best! They treated me like family from start to finish, and their support didn’t stop at closing. When they found a lower rate for me, they reached out and made it happen to make sure I was taken care of. Rob’s A-Team truly looks out for their veterans, and I will always be grateful. I wouldn’t use anyone else.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Amazing team who made the process stress free

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Great experience with Veterans United. I highly recommend them.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Everything was easy, straight forward, and efficient. Very happy with original loan and ReFi. Justin, Holly and team beyond great! Thank you guys 😊

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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