The app needs ro be optimized for iPad. I have a hard time reading somethings and I use iPad for those things. But even with the iPad the app is still formatted for iPhone.When I ask what else is needed when wanting a complete comprehensive list. I want to know what exactly it is that needs to be completed. Not have some things completed, then asking the loan coordinator, they tell me thats it. Then something comes up. Be more transparent. it's what has made part of the process aggravating. The lack of transparency when completing things things that I thought were it.Some of the requirements that were asked were a bit much expecialky since I couldn't move forward in some cases. Like abour me being a remote worker. That holding things up had me looking at competitor lenders like USAA and Navy Federal. I was about to do juts that if it wasn't for Karlie taking up on that.
They were awesome to work with and were very timely in all responses.
Outstanding crew from start to finish. Much appreciated guys.
Easiest house yet I have bought!
They work as quick as you move and they are very helpful on any questions you have it was smooth. From saying yes to close on my first home we completed the process in 30 days.
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Ashley and her team have been excellent for buying and refinancing. They answer questions very quickly and make sure everything is 100% before moving on. Definitely will be using them for any future purchases. I would highly recommend them to anyone.
Great service. Prompt action on any issues or questions.
From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.
The entire team was super professional and thorough. I felt I essentially had to do zero legwork. This team was extremely trustworthy as well! Which is a big deal when applying for a big loan!
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This was an amazing experience as a first time home buyer!
the process was fast and painless. my loan officer was the best
This program made my life so much easier and much more stress free. Definitely would recommend to anyone to go through them.
Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!
The entire team (Shane, William Sam ad Michael) was great in helping us navigate the loan process with ease!
This is our second purchase through Veterans United and we couldn't be more satisfied. They make the process seamless and continue to work with you throughout the entire purchase. Thank you once again for such ease in buying a new home.
