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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,914 reviews
652 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,914 unfiltered reviews

Starting on Page 398 of 15,098. Return to Page 1

5 out of 5 Stars

I am very satisfied and thankful for yalls services. I would highly recommend yall to anyone .Yall have awesome team,forever grateful for yall.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

"Scott, Santrice, and Jeffery were instrumental in helping us find our dream home, which turned out to be quite a challenging task. Their unwavering commitment and determination truly stood out throughout the entire process. We greatly appreciate their caring approach and their willingness to go the extra mile to make sure we found the ideal property to make our own." Thank you so much . You get 1,000 stars

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Veterans United rocks! From start to finish, my team of rock stars were very helpful and informative. They not only gave me personal attention, they made sure I was in the loop about every aspect of the loan process!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

0.5 out of 5 Stars

I would not ever recommend them to anyone. After all the digging into me and my wife's finances, they kept changing the number to help the seller. The people they got to, so-called help use were a joke. They kept changing the closing date because they were trying to find a way to make more money off us. A lot of the stuff they were asking us was the same stuff we had already given them. A lot of stuff was so last-minute to help them take advantage of us being first-time buyers. They should not be using the name Veteran United, they are just taking advantage of us because they know the money is guaranteed from the VA. So please beware and find other people who know about the process to help you. And whatever you do not trust their word about anything, get a second opinion. You also need to keep a close eye on thier documents and the numbers becaused they will keep changing them tto make your loan go higher and here if they see they can squeeze more out of you so be very very carefull.

Response from Veterans United

Hey Alexander,
I’m really sorry for how this felt. I hear how upsetting it was to see numbers change, to be asked for the same documents again, and to have closing dates move. I can understand why you’d feel taken advantage of, especially as first-time buyers. That’s not the experience you should have had, and I’m sorry it left you feeling this way.

We want every borrower to feel informed, respected, and in control. When figures or timelines shift, we should explain clearly what changed and why, and we should do that early. Your feedback helps us see where we fell short on communication and expectations. If you’re open to it, my Client Advocate team can review your disclosures, timelines, and any last-minute document requests with you to bring clarity and address your concerns. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.

5 out of 5 Stars
Photo submission from John C.

I recommend Veterans United Home Loans for the purchase of a home. Daniel Perry and his loan team with Rachel made my home buying so easy, and his loan team did their job with 100% complete satisfaction. I could not have asked for a better loan team to work with, Daniel Perry along with Rachel always have my respect, and a Bravo Zulu for a job well done! I will recommend them to all my Veteran friends!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

There help me with everything from credit reports and closing costs.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

They were true, honest attentive to every detail to make buying a home as smooth as could be.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

As a first time home buyer many things can be confusing but Veterans United was there with every step of the way guiding our family through the process. Their platform made it easy to submit documents with a to do checklist so nothing would get missed!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Photo submission from Jessica F.

My experience with Veterans United Home Loans was one of the greatest experiences I had due to the Loan officer I had. I would recommend Joel Deiber to anyone that is looking into buying a house with Veterans Untied. He was 100% supportive in every aspects of the process. Thank you so much Joel. You were the greatest.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

Ready to see for yourself?

Experience first-hand why 360,250 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Easy process, my loan officer made everything smooth. Glad I went with VU for my first home purchase.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Edward T.

I highly recommend Veterans United to any veteran; they are true professionals and will make your home buying experience one of a kind.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars

Flexible for my needs.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

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