My wife and I had a great experience going through this company. I'm in the military and have had issues with other lending companies (even ones that say they work great with the military) in the past due to military requirements. This company was not phased by it and handled all of the curve balls excellent.
Working with Veterans United Home Loans has been very satisfactory and pleasant. I've contacted other home loans companies and always felt like I "sold" to work with their company. Not so with Veterans United Home Loans. My phone calls were always returned quickly and my questions answered. I would highly recommend Veterans United Home Loans to any veteran.
Information was purposefully being withheld until I started to pull teeth to get help.
Response from Veterans United
Hi Colton, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Our experience with Veteran's Untied was great! This was our first home purchase, the Veteran's United website is so user friendly and made the application process easy. We were a little uneasy going into the process and felt like a lot was going over our heads. Our loan officer Danielle, was absolutely amazing! She was very prompt in answering all of our questions. Danielle cleared everything up, had so much patience with us and made us both feel more confident in our purchase.
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I had done my due diligence and applied with three different mortgage lenders, one being my current lender and Veterans United simple streamline system and ease of application by far exceeded them all. Our loan specialist Danielle Genz was incredible to work with, we highly recommend both!Rachel & Kris Knott
