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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,927 reviews
682 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,927 unfiltered reviews

Starting on Page 212 of 15,065. Return to Page 1

5 out of 5 Stars

It was an amazing experience and Taylor made me and my wife very comfortable throughout the whole process! I would and am going to recommend you guys to all my veteran friends! Thank you guys for helping make a major life decision into an enjoyable experience.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Process was quick and painless. They got us in

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Photo submission from Bryan H.

Veterans United was great to work with! The process was very easy. The faster you get the items they request the faster the process works. I would definitely use them again in the future. I highly recommend them! Ashton Graf was awesome!! She made the entire home buying process less stressful and easy to understand. She went above and beyond what she had to. I have recommended her and Veterans United to every one of my friends who are veterans.

headshot image of Ashton Graf

Loan Officer: Ashton Graf

NMLS# 1891920

5 out of 5 Stars

It was a process that was made easier by the loan team. The loan officer did a great job.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

Really went smooth. The folks assigned were fantastic and kept us up to date.
Was a pleasure working with them.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Working with Cal Thompson at Veterans United Home Loans was one of the best parts of our home-buying experience. He did an excellent job pulling back the covers and clearly explaining interest rates and the lending process in a way that actually made sense. His transparency and honesty stood out from the start.Cal was extremely responsive — fast replies, clear expectations, and never any pressure. Most importantly, he stood by his word, which made it easy to stay loyal to in an industry where loyalty is rare.I’m pretty nit-picky when it comes to consumer services, and I almost never recommend anyone because I feel like my name is tied to it — but I would absolutely recommend Cal. That’s how much I appreciated the way he handled our loan from start to finish.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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5 out of 5 Stars

Just perfect

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars

All of the support generally took care of my needs and answered any questions that we may have.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

easy and smooth process it was a lot better than my first house

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

They were so helpful the entire process. 10/10 Would recommend

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Photo submission from Gilbert D.

The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Very, very happy!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

3.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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Experience first-hand why 359,390 homeowners give us a perfect score!

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5 out of 5 Stars

Everything was done in a timely manner and very professional

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Everyone was doing what they needed to keep things moving and were there within minutes if I needed anything.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Kimberly D.

Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars

I couldn’t ask for a better group of people. They were so compassionate and graceful. Simply the VERY BEST!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

From the very beginning to the moment we closed, the level of professionalism and efficiency was remarkable. Jimmy maintained complete transparency and honesty throughout our experience. He always prioritized our best interests and guided us in the right direction. This truly was the easiest and most seamless home buying process we have ever experienced.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Veterans United has made my home buying experience one of the smoothest things i have done all year. My point of contact Ashley was so helpful and went way above and beyond in making me felt seen and cared about during this experience. I felt cared about as an individual and not seen as just another customer. if your lucky enough to work with Ashley i know you will be well taken care of. I would recommend to all my brothers and sisters 10 out of 10

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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