Thank you to the team assigned to me, this whole process has been effortless and they take the time to really explain things to me whenever I dont understand something. Great customer service
Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.
Very professional and complete organization, they helped me through every phase of this process and helped make this as painless as possible. Great experience, great team.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Everything was fine for the most part. The only concern I had was some of the paperwork didn’t get updated until the last minute. This led to confusion over us providing a down payment, which needed more paperwork. This all occurred after cleared to close and led to delays in the final underwriting process. It did not affect our final timeline, but definitely added more stress at the end.
Cole and his team were AMAZING! They helped my husband and I purchase our new beautiful home. He listened to what I needed and responded quickly! We are so grateful and would be happy to recommend him without reservation!!
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My team through my home buying process was very helpful and attentive. It was my first time buying a home and they were expertly able to guide me through the process.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Steve Brockman's team was amazing
Helped out so much. Would totally recommend to others
What can I say... I now own a home!
Excellent service from everyone with whom I worked. Exceptional attention to the details of the mortgage process.
Thank You!
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Bill has been awesome working with. Explained everything and met my family’s needs and exceeded our expectations. Thank you sir for helping my family reach our dream.
My team did an outstanding job as always and I appreciate their work and effort.
100 out of 10 not just 10 mr Ellis was perfect answered all my questions when I asked nights weekends didn't matter would recommend
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
This was my first home purchase and I was very nervous going into this process. My entire team made the whole process very simple and walked me through everything. I couldn't have been happier!!
Brittany and Rachael were very easy to work with!
Every one I worked with was awesome..
Service was great.
Trip Klaus was the best.
