Outstanding service and an outstanding team of professionals. The only criticism I have is it seemed like I was always filling out more forms. But, that may have been my expectations. This is the reason why I gave a "9" rather than a "10".
All the staff was very accommodating. My only complaint is that the appraisal took longer than it should have, but I know this is based on the type of loan I took out and the appraiser associated with that loan.
I would definitely recommend VU Home Loans, in particular Danielle Genz, for making my home-buying experience simple and straight-forward. The support and guidance I received on the process definitely eased a lot of my concerns.
Danielle Ganz, of Mt Home, ID office, went above and beyond to ensure we were taken care of during our loan processes. Because of her I have recommended VUHL to several of my vet friends
Kim Heinen, Was amazing, she helped my wife and I every step of the way. She always kept us informed, and made the process easy and enjoyable. She is one in a million.
See all 571 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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