It’s very computer oriented. That’s not the easiest way for me to communicate and almost all of our interactions were via computer. I had a couple people on the phone that were very helpful and that made the process bearable.
I would definitely recommend Veterans United to any veteran buying a house. The interest rates were fair, the staff easy to work with, and the entire process was well organized and competently curated.
Don and the crew are the absolute best! I have been so happy dealing with your team and going through the process so painlessly.
Everyone I had the chance to speak with or email were fantastic. From calling and getting a hold of someone fairly fast the process being in explained in great detail and excuted flawlessly.
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
VU was great to work with. Fast communication, prompt responses to any questions, and wonderful people. Highly recommend.
Excellent support and communication. Thanks for the opportunity to get a new home for me and my family
There is not enough words to say how wonderful and amazing Christopher Reese and his team was helping me get my house financed. In the future if I were to buy another house I will definitely be reaching out to him and his team again.
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Everyone on the team was extremely helpful. Very knowledgeable and answered questions quickly. They worked around the clock and worked with my busy schedule. Handled last minute changes smoothly.
Clayton & his team were wonderful! Also thank you for the package sent to my new home. Especially the dog toys & treats. That was very thoughtful. My realtors were present when I opened it & were impressed. Although they have a lender they typically use, they said they will probably now recommend Veterans United now as well.
Tommy and his team has helped my family and multiple time over the years and I won’t go to anyone else. He is honest and trustworthy. He explains everything in great detail and takes his time with us, which I am very appreciative.


