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Mountain Home, Idaho Reviews

Unedited and unfiltered reviews from Veterans and military families

561

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 561 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Through the whole process our loan officer has been professional, forthright, and helpful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was outstanding experience and very st ease experience.

5 out of 5 Stars
Would Recommend

Danielle Genz went above and beyond to help us thru this process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VUHL was fantastic. Kim and her staff knew all the ins and outs of the VA loan process. How to educated agents and sellers that there should be no qualms accepting a VA loan as many sellers only want a conventional loan. Their customer service, friendliness and professionalism was top notch. My wife and I felt we had the best team ready to help us and get us into our home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU is amazing. We will continue to use them in the future

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I stopped by to inquire if I could qualify and within a month I was buying a home Kim and her team were professional and the process was so smooth. The last time I bought a VA home it was a disaster and took for ever, to the point that I considered not going VA this time. I will always recommend this team!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I couldn't have been treated better, always professional, always keeping me up to date, and always worked for me to help me out with any needs or questions I had.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Personalized the home buying experience for me so that I felt comfortable and taken care of and not just a number.

5 out of 5 Stars
Would Recommend

Very informative and kept me up to date throughout the process. Also the staff was very friendly.

5 out of 5 Stars
Would Recommend

This is my 2nd time using Veterans United and Danielle Genz and both times where very smooth . Everything went perfect.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Danielle was wonderful to us. She was very kind and went out of her way to help us with information about the town of Mountain Home and reassured us often when we kept getting the closing date moved back. We enjoyed working with her very much.

5 out of 5 Stars
Would Recommend

Danielle Genz very professional, friendly and welcoming to the community.

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Daniele Genz was my above excellent loan officer. With us every step of the way including at the signing. Absolutely over and above the call of duty. Thank You

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They went above what was expected, had great communication, well prepared and professional. They were able to deliver the impossible.

5 out of 5 Stars
Would Recommend

It ,the Loan, was completed rapidly..Danielle Genz was SUPER and very Helpful...

5 out of 5 Stars
Would Recommend

Kim, Danielle, and Liz were awesome to work with !

More Reviews

See all 561 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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