Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,750 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,750 unfiltered reviews

Starting on Page 11 of 14,892. Return to Page 1

5 out of 5 Stars

Paul and Derick worked very hard to get my loan process. They were an excellent to work with. They made the process pleasant. I highly recommend Veterans United.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

My wife and I are extremely satisfied and grateful to every Veterans United team member. They have made our dream of becoming homeowners true in the most pleasant way possible. Every team member carried out their duties with the utmost professionalism and also made us feel very comfortable throughout the whole process. Regarding the home buying process, it was very interactive and easy to accomplish my tasks online. Team members were constantly in communication with us letting us know what steps were to follow throughout the process even late into the evening. We felt like all team members truly celebrated our dream with us and that means the world. Keep doing what ya'll do and continue to help veterans and their families. There was not a section to comment on Tiffany's performance so I will place it here. Tiffany did an excellent job since the first day she contacted me. Very friendly and professional team member with a go get em attitude. Tiffany quarterbacked the whole process flawlessly and the end goal was a total success. We really enjoyed the call she made us end of her day telling us we were clear to close, what an excitement. God bless Tiffany for all her hard work.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Matt and the team overall were beyond knowledgeable in terms of helping me decide If refinancing was the best option for me during this time. I was able to save a significant amount of money thanks to the team. I literally refer to them as the Dream Team.. would highly recommend anyone who is a veteran go through Matt, though I know that everyone isn’t as lucky I sure am blessed to have been one of many who can have such a smooth process.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

The team were very helpful and attentive.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

ADAM,Randel,LUPE

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

Ready to see for yourself?

Experience first-hand why 354,919 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

On point with everything that was needed !
Outstanding !!!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Everyone I worked with was incredibly kind and caring - the whole process was so easy and straight forward. Originally, we were fairly intimidated but Veterans United made it so easy.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Fast with no major issues.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I didn’t realize how much was involved with a VA loan. If it wasn’t for Gwyen Creel I would have dropped the whole loan process! But she kept encouraging me and finally got it DONE 😊 Thanks Gwyen 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Bobby helped us purchase our townhome. Everything went very smoothly. He then helped us refinance 8 months later for a lower interest rate which saved us almost $200 a month.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

The whole Veterans United team that I was assigned to consisted of my loan officer Wesley Earl, my loan specialist Wade Howser, and my loan coordinator Rachel Lenz. The team was amazing at every step. My journey started with Wade who has worked with me checking up on me for almost a year until I was able to get a property under contract. Once that took off, Wesley took rein and progressed me forward along with Rachel making sure the title company, the insurance company, and any other issue was taken care of right up to and even after closing. The great thing is, they informed me that I can contact them anytime for assistance even afterwards. Truly an amazing experience for me. If I had to do this again in the future, I would definitely not hesitate to work with them again at Veterans United.Very Respectfully,Phong (Bruce) Ngo

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

Ready to see for yourself?

Experience first-hand why 354,919 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Corey was great, answered every question throughout the whole process.

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

4.5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Job well done! 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top